RETURNS & SHIPPING

Return & Exchange Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
To start a return, you can contact us at info@squareonecontemporary.com. Items sent back to us without first requesting a return will not be accepted. 

In-Store Return Policy

Unworn and unused items may be returned for store credit or exchanged within 14 days of purchase. Tags must be attached and receipt must be present.

**All artwork and fine jewelry is final sale. No refunds.**

Online Return Policy

All sales final. Please contact info@squareonecontemporary.com if you have any questions regarding a purchase.

Return/Refund Timeframe

Any defective or damaged items can be returned for replacement, repair or store credit. Shipping costs will not be refunded. 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

If you wish to make an exchange please contact us and ship back the original item purchased. 

Shipping Policy

Standard Shipping

Our standard shipping service is FedEx Ground. For almost all Home Deliveries there is a surcharge applied to our service, which is reflected in the $12 standard pricing we offer. We understand that this creates a slightly higher shipping cost than USPS, but due to the uncertainty of the USPS service presently, we feel that reliability is of significant importance.

Due to fulfillment stemming from multiple locations at certain times, it has occasionally occured that customers have been double charged for shipping. If you think this has happened to you, please let us know and we will be happy to refund you the difference, or alternatively we can provide you a personalized discount code to offset the charge.

If you have any questions regarding our standard shipping service, please don't hesitate to reach out to us at info@squareonecontemporary.com

Expedited Shipping

Our expedited shipping service also uses FedEx, this will ensure your package is sent via FedEx 2-day-air. The increased charge is reflective of the expedited shipping charges for this service.

If you have any questions regarding our expedited shipping service, please don't hesitate to reach out to us at info@squareonecontemporary.com